Evolutionary Education Solutions is committed to providing a high-quality service to everyone we deal with. In order to do this, we need you to give us any comments about our service, and to tell us when we get things wrong. We want to help you resolve your complaint as quickly as possible.

We treat as a complaint any expression of dissatisfaction with our service which calls for a response. We listen to your complaints, treat them seriously, and learn from them so that we can continuously improve our service.

You can expect to be treated with courtesy, respect and fairness at all times. We expect that you will also treat our staff dealing with your complaint with the same courtesy, respect and fairness.

We will not tolerate threatening, abusive or unreasonable behavior by any complainant. Such situations are rare, however, should they happen, we will cease communication with the complainant immediately and will inform the appropriate authorities as necessary.

In order to help us respond properly to any and all incidents please register your complaint within 45 days of the incident that you are filing a complaint for.

You can make a complaint in a number of ways:
by e-mail: info@evolutionaryeducationsolutions.com
or by mail to:

Evolutionary Education Solutions
C/O President of Education
P.O. Box 175
Ruston, LA 71270

We will often be able to give you a response right away. When the matter is more complicated, we will give you at least an initial response within five business days.